Unleash the power of phone support
Automatic customer service on telephone channels with Artificial Intelligence
Automatic customer service on telephone channels with Artificial Intelligence
People talk naturally, even to companies. Voice’s natural language understanding engine adds a layer to interpret conversational language
and learns from every interaction. Voice integrates empathy and human-like dialogues in customer service communication.
Don’t worry about investing on local infrastructure. Get unlimited customer care support and details of each conversation. Voice is SaaS, with redundant, highly available infrastructure in the cloud that connects to your PBX through SIP.
Learn from your customers, train your virtual assistant without any linguistic or technical skills, and solve their requests in real time.
Monitor your performance through deep quantitative and qualitative real time analytics and discover meaningful insights to deliver better experiences.