Embrace and share your know-how
Centralized knowledge base & intelligent search engine that empowers agents and improves self-service experience.
Embrace and share your know-how
Centralized knowledge base & intelligent search engine that empowers agents and improves self-service experience.
Identify intentions, not keywords. Simple access to your knowledge.
Identify your customers’ needs with Help’s natural language understanding engine, that interprets conversational language and learns from every interaction. An Artificial Intelligence solution that integrates human empathy in customer service communication.
Rank better on search engines. Smart SEO.
Help uses machine learning to create SEO optimized content. When your customers search specific information using natural language, your articles will appear in the first results. Easy to find indexed content.
Customize the search experience. Look and feel tailored to your brand.
Custom subdomains, header and footer according to your brand’s identity.
Manage your knowledge simply. Easy for you, easier for them.
Learn from your customers, train your virtual assistant without any linguistic or technical skills, and solve their requests in real time.
Make better decisions. Improve your customer service.
Monitor your performance through deep quantitative and qualitative real time analytics and discover meaningful insights to deliver better experiences.
