Customer Service, Artificial Intelligence & Business insights

23 June, 2020 • 0 Comments Omnichannel Customer Service: Why is It Important?

Consumer behavior is constantly evolving. Gone are the days when consumers communicated with businesses only...

Coronavirus has taken us by surprise and has definitely changed the rules of the game....

There’s no doubt that digital transformation has been the main event in the last decade....

During the coronavirus pandemic, it’s been critical for many customer service departments to have an...

At the beginning of 2020, the vast majority of companies had to adapt and redefine...

Without a doubt, robots are here to stay, and they are only becoming smarter. Disruptive...

5 May, 2020 • 0 Comments AI Chatbots for Ecommerce: How Can They Help?

Have you thought about using AI chatbots for your ecommerce business? If you haven’t, let...

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